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The World As I SeeLife is beautiful August 21 I am loving it ... AppleOne fine morning I feel like having an apple. And here I am with Apple everywhere.
Apple MacBook, Apple Time capsule(I love the way apple give things a thought), iPod Touch and tomorrow the moment iPhone is launched in Singapore .. it would be all mine.
Though iPhone is not the most technically latest product in market .. but the concept driven piece of art is worth holding in rough arms. The sleek and sassy looks could make any mobile look like the old Motorola T180( if I remember it correctly).
well ...
I have to still see how all these products work in sync with each other.... probably a weekend would be good enuf to get a hang of the gizmos.
People buy it .. its a good bet ..... January 10 Idea of customer ServiceEither India/Indians/Indian Companies/ The companies in India, have long forgotten the idea of Customer service.
My understanding goes to an extent that .. the more India is growning in terms of globalisation, with more and more FII's entering india and more and more billionares poping up .... somewhere they have lost the zeal of "Customer is GOD"
But the far western and far eastern sides of India have long understood it and blooming with a huge capacity.
Talking about some of the Major institutes which are always shining on NSE or BSE are one of the most pathetic one. Take for example Airtel, ICICI(Apna bank), SBI(India's biggest bank), Citibank(One of the largest bank in World), HDFC(Still the best of the Lot and I really appreciate them for maintaining their standards) and many more to name. the list is diversified to an extent of MNC which have some really good reputation in other countries and some of govtt and private major players in India.
Over a period of 2 years,I have experienced a decline in customer focus and the whole industry is becoming a money making powerhouse. The upward surge in numbers of BPO's in India had made the industry to recruit more in-experienced and uncapable people to generate more revenue and increase more profit, than to create an atmosphere of content.
Its a rare comodity with people who understand their rights in terms of consumer rights or to an affect fundamenta rights, would raise their voice to injustice and neither the machinery is oil to make things better.
The attitude of chalta hai and bhaichara is making a worse out of a situation, when we being the most intelligent species and resources are capable of many fold returns.
Anywhere in the world, Indians get the worst service and price tag just for the reason of "its OK for me". I am not trying to be racial here, but the idea is to understand the rights and duties and stand to it.
To improve our quality as we grow and maintain an aura of professionalims and ethinicity, Which I suppose is the key ingrediants my first company Subex Systems had preached and followed to a large extent. October 10 Moto AgainWell... there seems to be no end to it .. but I am also a die hard. Not gonna leave it on fate like this.
After a lot of promises and commitments, I end up wating for 2 hrs, for no reason whatsoever and that too just to collect my so beautiful MOTO Razr V3. It realy pissed my off ... after a hectic day at office, who wants to be waiting at some stupid customer service centre for some stupid reason.
I am not a good man when I am hungry and irritated and pissed off with something really funny. I had made up my mind to confront the inchanrge there, whatever happens. After a long and stressful chat with the lady manager, at least I got a consolation prize of gettting it replaced and with a assurance that they would test the new HP before handing it over to me. I dont know how it would help me and it that would be a end to my saga with motrola.
My plans I loud and clear to take the new one, sell it off and switch back to something descent with Noika.
Still waiting that apple would launch their integrated mobile phones soons and I would get some apple experience.
Damm ... MOTO.. and Damm me .. if I am becoming too ecentric to get things done in this impossible world. October 05 FinallyFinally .. the travel plans to india are in place and for good or bad reasons, I have already started feeling the sensations of it.
Though it could be happening as well as orning trip, since most of my friends moved abroad, over the last few years. But still conuting on few of them.
Have lot to do, lot to eat and lot to hear. The excitement is buliding up daily and I just cant wait any longer.
Working for over 18 months without a break is somehow taxing my mind and body much. And already the brain cells have started cribbing for some change. Hopefully this trip would help me satisfy my desire to sleep late, wake up late without much to do and much to think. Especially a break with a routine like following up things and doing things.... and taking bath 6 in the morning ..
 There are lot of things that cross like a flash in my mind ..... about what all I will do. Preperations/planning are in place ... but all will fail. But whatever happens ... this break should be a good to remoember for another 2 years or so.
October 04 Moto ExperienceThought/Maybe, Mortorola is one of the most innovationve company which might be giving someone of the very good products and with different flavour.
But my MOTO experience is also something different. With lot of thinking, fanfare and hope I bought a Moto Razr V3. It was the cutest, Lightest and value for money handphone I have ever bought, or maybe that is what I was thinking with my first experience. In the last 4-5 months of usaing Razr V3 .... I am cursing myself for why I have bought it. Left with no options to keep on going to a pathetic customer service at Dhouby Ghat MRT in Singapore, wait for hrs and end result is to repeat it again.
This is how the saga goes ...
I bought a new Wireless Handsfree H700 and wanted to use it with Razr V3. But to my surprise talktime of the phone dropped considerably to less that a hr to the projected 4-6hrs by Motrola. And also the handsfree gets disconneted every now and then, inspite of both being less than 1 feet away. Numerous calls the so polite but not so helpful customer service in Dhoby Ghaut MRT customer service centre and spending numerous hrs there ... I got my handfree replaced... the problem got solved, leaving the others still there.
I kept on persisting for a solution and asked for a explanation of how could the battery life drop to 20-30% with bluetooth. That is something really nasty. Ultimetly Customer Service kept my phone for 4-5 days to rectify the problem and they did.. that is what I was told, by changing some IC and software .... but to my surprise ... it just wiped out almost 80% ofl the phonebook entries ... :(((((((. I have lost some of the most important contacts which I dont know how to get back. And that too at a point when my Bro was in hospital and I wanted to talk to him.
So left with no other option but to call the customer service again put me in the same cycle of never ending trips to MOTROLA customer service, wait for hrs to get listened and always with the same reply ... please keep the phone we would look at it. .... BLAH BLAH BLAH. I never expected such a reputed company would be having such a pathetic customer service and that too in such a beautiful country like Singapore......
I have made my mind not to buy any MOTOROLA product in future and even adivse others to follow the same. And somehow I have a feeling that the other products from Motrola could be of same quality ... if not ... I am damm sure they are not very customer friendly with all the keys working in the not so ususal mode and customer service is not a service. .......to customer. Or probably they like to the see people on their stores ... so never rectify the issues
PLS PLS be careful with a MOTOROLA phone..................... September 27 One LinersMarriage is one of the chief causes of divorce. Work is fine if it doesn't take too much of your time. When everything comes in your way you're in the wrong lane. The light at the end of the tunnel may be an incoming train. Everyone has a photographic memory, some just don't have film. Life is unsure; always eat your dessert first. Smile, it makes people wonder what you are thinking. If you keep your feet firmly on the ground, you'll have trouble Putting on your pants. It's not hard to meet expense s, they are everywhere. I love being a writer... What I can't stand is the paperwork. A printer consists of 3 main parts: the case, the jammed paper tray And the blinking red light. The hardest part of skating is the ice. My phone number is 17. We got one of the early ones. The trouble with being punctual is that no one is there to appreciate it. In a country of free speech, why are there phone bills? I had a friend once. Then the rope broke and he got away. If you cannot change your mind, are you sure you have one? Beat the 5 O'clock rush, leave work at noon! If you can't convince them, confuse them. It's not the fall that kills you. It's the sudden stop at the end. I couldn't repair your brakes, so I made your horn louder. Never underestimate the power of very stupid people in large groups. The cigarette does the smoking you are just the sucker. Someday is not a day of the week Anthony's Law of the Workshop: Any tool, when dropped, will roll to the least accessible corner. Kovac's Conundrum: When you dial a wrong number, you never get an engaged one. Bell's Theorem : Willoughby's Law : Zadra's Law of Biomechanics : Breda's Rule : September 26 Coming back ....Hoping, waiting, crying ... that I would soon be back to India. Its just a long long wait, but hopefully I would be in delhi by 18th. On one side I am too excited and on other a bit worried.
Want to meet all the friends and whoever I could ....
 July 11 Why I smoke .... !!!Someone as me .. why I smoke .. I never had any reason. Or there couldn't be any reason for smoking. This is what I followed since 17th August 1998, the day I started smoking.
Since childhood, I have some sort of repulsion from smoking or even a smell of smoke or cigarette. But It was not too late that I took refugee in smoking. To me it is not just smoking, which I want to leave or smoke for pleasure.
Every cigarette I burn, give me a dying pain of migrane headache, the pain that I cherish. Because this pain reminds me of the bitter experience and time, the time of loneliness, boredom, humiliation, a sense og being a orpahne, dependant, weak .... and I dont forget it. A time when I had spend smoking and thinking why me ??? ...
I dont want to leave something, which was always a company to me ... in my good and bad times. It gives me pain which makes me go ... and makes me feel confident .. that I have faced things which were more worse than this.
I know that one day .. the pain and ever increasing palpitation would kill me and I will rest in peace ... and maybe that is what we all look for .. a death of peace ............ and peace at last.
But inspite of all this ... QUIT SMOKING .. it kills in a more worse manner than one could think off.
June 22 Life as a sin waveOver a period of time I have realised that my life curve is like a sin wave. There is a time when the euphoria is on its peak and nothing seems impossible and then there is a time when ... life seems to be meanigless and too tough to handle.
Probably that keeps the spice in life. But the frequecy of these fluctuations are making things look much worse. It never gives me a chance to stay calm, idle and lazy. I have to keep moving and keep fighting. Maybe that is the way for everyone. Maybe that is why people call others as lucky
 .Again after a turbulent 3-4 weeks, life is coming back on track. Shifted to the new apartement after lot of effort in searching, shifting and ... shopping .. with empty stomach agression. but the fina peace is yet to be achieved. But that proved few things to me. I still have people around to support me and I can fight back to situations.
The more hilarious, embarassing challange put to me was ... to eat my S$11 Kimachi Chicken with a chopstick. Though the dish was too expensive for a single routine meal ... but it was too delecious as well. The Hungar, smell of the spices was too tempting too be controlled by the chopsticks. And with few stains on my shirt and few giggles from the nearby sitting beautiful girl ... I made it to a full stomach, contended and sweaty.
The list of things to learn is increasing day by day .. with one more addition of "Learn how to eat by chops --- even if it is noodle in a soup
 ".Why so much pain ...............
June 15 A tough timeThe last few days were one of the toughest for me. And all type of strange things happen. It was a sort of chain reaction and strted feeling that the end would be a diaster.
But life is not that bad ... as sometime I presume it to be. Though I am not one of those lucky ones.. who are blessed with some happiness without much effort ... but for me life is a struggle and the more I do .. the more I get.
Treated very badly by the Landlord .. just because of the reason that .. he is owning the house and the middle man just disappeared in space .. as if evaporated. I never felt so hapless when .. after my best efforts of explaing the police that .. I am paying for the stay and that too a huge amount ... but in vain. They were as if hypnotised by the idea that .. landlord is the supreme god when the house is considered. Almost throws out of the house .. at the mid of night ....... and this is a insult I will never forget in life. Being a foreginer in Singapore .. I have never experience this kind of injustice before.
Lucky I was that .... I had some good friends like Ashish/Bharat/Rajat who offered me a temporay stay at their apartments. And I really appreciate their gesture ... especially the ladies behind them. Though I never landed up in a situation ... to shift with them ... but the support is more than enough to make things look better ......
A learning ........... Be very very careful when choosing a house in Singapore especially the agents ... Most of them tend to cheat and just disappear once they get the money. Needless to say .. one will find the agreement is just another piece of paper .. useless and worthiless |
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